M

MCP Intercom

An MCP server that provides Intercom conversation query and analysis
2.5 points
13

What is the MCP Intercom Server?

The MCP Intercom Server is a tool based on the Model Context Protocol (MCP) that allows you to query and analyze customer conversations in Intercom through filtering conditions. It can help you easily manage customer communications and improve work efficiency.

How to use the MCP Intercom Server?

You can start the server and begin querying your Intercom conversations in just a few steps. You can filter conversations based on various conditions such as date, status, and source.

Applicable Scenarios

Suitable for enterprises that need to efficiently manage and analyze customer conversations, such as customer service teams, marketing departments, and technical support staff.

Main Features

Multi - condition FilteringSupports filtering conversations by multiple conditions such as date range, customer ID, and conversation status.
Comprehensive Data AnalysisProvides basic information about conversations, contact details, and statistical information (such as the number of replies and reopenings).
Secure AccessAuthenticates through the Intercom API key to ensure data security.

Advantages and Limitations

Advantages
Quickly query and filter conversations
Support multiple filtering conditions
High data security
Limitations
Only supports read operations and cannot modify conversations
Requires setting an API key to run

How to Use

Install Dependencies
Clone the repository and install the required dependencies.
Configure Environment Variables
Copy the example file and add the Intercom API key.
Start the Server
Start the server using the command.

Usage Examples

Example 1: Search for conversations within a specific time periodQuery conversations between January 1, 2024, and December 31, 2024.
Example 2: Get unread conversationsGet information about all unread conversations.

Frequently Asked Questions

How to add the Intercom API key?
Does the server support write operations?
How to ensure data security?

Related Resources

GitHub Repository
Source code and documentation for the project.
Claude for Desktop Configuration Example
How to integrate the MCP server in Claude for Desktop.
Intercom API Documentation
Official Intercom API documentation.
Installation
Copy the following command to your Client for configuration
Note: Your key is sensitive information, do not share it with anyone.
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