MCP Intercom
An MCP server that provides Intercom conversation query and analysis
rating : 2.5 points
downloads : 13
What is the MCP Intercom Server?
The MCP Intercom Server is a tool based on the Model Context Protocol (MCP) that allows you to query and analyze customer conversations in Intercom through filtering conditions. It can help you easily manage customer communications and improve work efficiency.How to use the MCP Intercom Server?
You can start the server and begin querying your Intercom conversations in just a few steps. You can filter conversations based on various conditions such as date, status, and source.Applicable Scenarios
Suitable for enterprises that need to efficiently manage and analyze customer conversations, such as customer service teams, marketing departments, and technical support staff.Main Features
Multi - condition FilteringSupports filtering conversations by multiple conditions such as date range, customer ID, and conversation status.
Comprehensive Data AnalysisProvides basic information about conversations, contact details, and statistical information (such as the number of replies and reopenings).
Secure AccessAuthenticates through the Intercom API key to ensure data security.
Advantages and Limitations
Advantages
Quickly query and filter conversations
Support multiple filtering conditions
High data security
Limitations
Only supports read operations and cannot modify conversations
Requires setting an API key to run
How to Use
Install Dependencies
Clone the repository and install the required dependencies.
Configure Environment Variables
Copy the example file and add the Intercom API key.
Start the Server
Start the server using the command.
Usage Examples
Example 1: Search for conversations within a specific time periodQuery conversations between January 1, 2024, and December 31, 2024.
Example 2: Get unread conversationsGet information about all unread conversations.
Frequently Asked Questions
How to add the Intercom API key?
Does the server support write operations?
How to ensure data security?
Related Resources
GitHub Repository
Source code and documentation for the project.
Claude for Desktop Configuration Example
How to integrate the MCP server in Claude for Desktop.
Intercom API Documentation
Official Intercom API documentation.
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