Gong MCP
Gong MCP Server is a middleware that provides standardized interfaces, allowing Claude to access call recording and transcript data through the Gong API.
2.5 points
8.2K

What is Gong MCP Server?

Gong MCP Server is an intermediate service that serves as a bridge between Claude and the Gong API. Through the standardized Model Context Protocol (MCP) interface, you can easily access call records and detailed transcripts in the Gong system.

How to use Gong MCP Server?

It's very simple to use: 1) Configure Gong API credentials. 2) Add MCP server configuration in Claude settings. 3) Query Gong data directly through Claude.

Use cases

Suitable for scenarios that require analysis of sales calls and customer communication records, especially for sales teams, customer support teams, and management to conduct call content analysis and quality checks.

Main features

Call list query
Filter and obtain the call list in the Gong system by date range, including information such as call ID, title, time, participants, and duration.
Detailed transcripts
Get the complete transcript of a specific call, including speaker identification, topic tags, and timestamped sentences.
Security authentication
Use Gong API keys for security authentication to ensure the security of data access.
Advantages
Standardized interface, easy to integrate with Claude
Supports flexible date range queries
Provides detailed analysis of call transcripts
Supports containerized deployment for easy expansion
Limitations
Requires valid Gong API credentials
Query results are limited by the Gong API
Only supports data from the Gong platform

How to use

Prepare the environment
Ensure that Node.js 18+ or a Docker environment is installed.
Get API credentials
Obtain the Access Key and Secret from the Gong platform.
Configure Claude
Add MCP server configuration in Claude settings.
Start using
Query Gong data through the Claude interface.

Usage examples

Sales call analysis
Analyze the quality of sales calls between the sales team and potential customers.
Customer support quality check
Check the quality of customer support calls.

Frequently Asked Questions

How to get Gong API credentials?
Is there a time delay in query results?
Does it support batch export of call records?

Related resources

Gong API official documentation
Complete reference documentation for the Gong API
MCP protocol specification
Official specification of the Model Context Protocol
GitHub repository
Project source code and issue tracking

Installation

Copy the following command to your Client for configuration
Note: Your key is sensitive information, do not share it with anyone.

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