Frontapp

🚀 Frontapp MCP Server

Frontapp MCP Server is a Model Context Protocol (MCP) server that integrates Large Language Models (LLMs) with Frontapp's customer communication platform.

📋 Project Overview

The Frontapp MCP Server serves as a bridge to integrate Large Language Models (LLMs) with Frontapp's customer communication platform. It enables developers to automate workflows and enhance the conversation experience through well - defined interfaces and protocols.

✨ Features

• Conversation Management: Handles all operations related to Frontapp conversations.
• Tag Management: Provides create, read, update, and delete operations for tags.
• Contact Management: Enables efficient management of contacts.
• Ticket Management: Supports the full - lifecycle operations of tickets.
• Webhook Integration: Receives and processes real - time event notifications.

🏗️ Project Architecture

The Frontapp MCP Server adopts a modular design and consists of the following main components:

1. API Gateway: Responsible for routing and processing all API requests.
2. Conversation Processor: Specializes in handling conversation - related business logic.
3. Tag Processor: Focuses on creating, reading, updating, and deleting tags.
4. Contact Processor: Manages contacts efficiently.
5. Ticket Processor: Supports the full - lifecycle operations of tickets.
6. Webhook Processor: Receives and processes real - time event notifications.

📋 Prerequisites

To run the Frontapp MCP Server successfully, you need the following environment and technologies:

• Node.js (version 14 or higher)
• npm or yarn
• Docker (optional, for containerized deployment)
• Familiarity with TypeScript and modern JavaScript development

📦 Installation

Install with Smithery CLI

npx -y @smithery/cli install frontapp-mcp-server --rebuild

Manual Installation

1. Clone the repository:

   git clone https://github.com/your-username/frontapp-mcp-server.git
   cd frontapp-mcp-server
   

2. Install dependencies:

   npm install
   

3. Start the development server:

   npm run dev
   

📚 Documentation

The project documentation is located in the docs directory and includes the following:

• intro.md: Project introduction and basic concepts.
• installation-guide.md: Detailed installation steps.
• conversation-management.md: Conversation - related interfaces and usage.
• tag-management.md: Create, read, update, and delete operations for tags.
• contact-management.md: Efficient contact management methods.
• ticket-management.md: Guide for the full - lifecycle operations of tickets.
• webhook-integration.md: Receiving and processing real - time event notifications.

💻 Usage Examples

Basic Usage

import { FrontappMCPClient } from '@frontapp/mcp-client';

const client = new FrontappMCPClient('http://localhost:3000');

// Get the conversation list
client.conversations.getConversations().then(console.log);

// Create a new conversation
client.conversations.createConversation({
  participants: ['user1', 'bot'],
  initialMessage: 'Hello, how are you?'
});

Advanced Usage

The complete client usage example is located in src/examples/client-usage-example.ts.

Webhook Integration

The project supports receiving and processing real - time event notifications sent by Frontapp. For detailed information, please refer to docs/webhook-integration.md.

🛠️ Development Guide

For detailed development information, please refer to docs/development-guide.md.

Quick Development Commands

# Start the development server with hot - reloading
npm run dev

# Run test cases
npm test

# Perform code coverage check
npm run coverage

# Generate documentation
npm run docs:build

🐳 Containerized Deployment

The project provides Docker support for easy containerized deployment.

1. Build the image:

   docker build -t frontapp-mcp-server .
   

2. Run the container:

   docker run -p 3000:3000 --name mcp-server frontapp-mcp-server
   

🔒 Security Considerations

The project recommends the following security measures:

• Encryption: Encrypt all sensitive data.
• HTTPS: Force communication over the HTTPS protocol.
• Authentication: Implement strict authentication mechanisms to ensure that only authorized users can access resources.
• Rate Limiting: Set rate limits for API requests to prevent abuse.

📄 License

The project is open - sourced under the MIT License.

🙏 Acknowledgments

Thanks to the following projects and tools for supporting the development of the Frontapp MCP Server:

• Node.js and npm
• TypeScript
• Docker
• Smithery