Ethangillani Connectwise MCP Server

🚀 ConnectWise Manage MCP Server

A Model Context Protocol (MCP) server that provides integration with the ConnectWise Manage API. This server enables Claude to interact with ConnectWise Manage, performing operations such as retrieving tickets, companies, contacts, etc.

✨ Features

• Authenticate with the ConnectWise Manage API using API keys.
• Support retrieval of tickets, companies, contacts, and other entities.
• Capable of creating, updating, and deleting entities.
• Query supports filtering and pagination.

📦 Installation

Using NPM

npm install -g connectwise-mcp-server

Manual Setup

1. Clone this repository.
2. Install dependencies using npm install.
3. Build the project using npm run build.
4. Start the server using npm start.

📚 Documentation

To use this MCP server, you need to provide ConnectWise Manage API credentials:

• Company ID
• Public Key
• Private Key
• ConnectWise Manage URL (e.g., api-na.myconnectwise.net)

Claude Desktop Configuration

Add the following content to your Claude desktop configuration file (usually located at ~/Library/Application Support/Claude/claude_desktop_config.json on macOS):

{
  "mcpServers": {
    "connectwise": {
      "command": "npx",
      "args": ["-y", "connectwise-mcp-server"],
      "env": {
        "CW_COMPANY_ID": "your_company_id",
        "CW_PUBLIC_KEY": "your_public_key",
        "CW_PRIVATE_KEY": "your_private_key",
        "CW_URL": "api-na.myconnectwise.net"
      },
      "options": {
        "autoStart": true,
        "logLevel": "info"
      }
    }
  }
}

💻 Usage Examples

Search Tickets

Search for service tickets in ConnectWise Manage.

cw_search_tickets(conditions, page_size, page)

Get Ticket

Retrieve detailed information about a specific service ticket by ID.

cw_get_ticket(ticket_id)

Create Ticket

Create a new service ticket.

cw_create_ticket(summary, description, board_id, company_id)

Search Companies

Search for companies in ConnectWise Manage.

cw_search_companies(conditions, page_size, page)

Get Company

Retrieve detailed information about a specific company by ID.

cw_get_company(company_id)

📄 License

MIT