Dixa MCP Server
D

Dixa MCP Server

The Dixa MCP Server is a FastMCP - based tool that provides functions for interacting with the Dixa API, including conversation search, tag management, user information retrieval, and data analysis.
2 points
6.7K

What is the Dixa MCP Server?

The Dixa MCP Server is a tool based on the FastMCP framework, designed to simplify interactions with the Dixa API. It allows you to search, manage, and analyze conversations, tags, user, and agent information on the Dixa platform.

How to use the Dixa MCP Server?

By installing dependencies, setting environment variables, and starting the server, you can quickly start using the Dixa MCP Server. It supports various functions, such as conversation search, tag management, and data analysis.

Use cases

The Dixa MCP Server is suitable for enterprises and teams that need to efficiently manage customer conversations, analyze customer service data, and optimize customer service processes.

Main Features

Conversation Management
Supports functions such as searching, retrieving, viewing conversation messages, tags, and ratings.
Tag Management
Add, delete, and list conversation tags in Dixa.
User Management
Retrieve detailed information about a specific user and their historical conversation records.
Agent Management
List all agents or retrieve information about a specific agent.
Analysis Tools
Supports retrieving detailed analysis metrics and records to help you gain in - depth insights into customer service performance.
Advantages
Powerful API integration capabilities to simplify the conversation management process.
Supports Server - Sent Events (SSE) for easy monitoring of the latest data.
Flexible permission control to ensure data security.
Limitations
Requires a certain technical background to configure and run the server.
Some advanced features may require additional authorization or a paid plan.

How to Use

Install Dependencies
Run `npm install` and `npm install fastmcp` to install the necessary dependencies.
Set Environment Variables
Copy the example file and fill in your Dixa API key.
Start the Server
Use `npx fastmcp dev` or `npx fastmcp inspect` to start the server.

Usage Examples

Search Conversations
Search for recent customer conversations by keyword.
Add a Tag
Add a custom tag to a specific conversation.

Frequently Asked Questions

How to start the Dixa MCP Server?
Does it support Server - Sent Events?

Related Resources

Official Documentation
Learn the complete documentation of the Dixa MCP Server.
GitHub Repository
Access the project source code and contribution guidelines.
Tutorial Video
Watch a video tutorial on how to quickly get started with the Dixa MCP Server.

Installation

Copy the following command to your Client for configuration
{
  "mcpServers": {
    "dixa-mcp-server": {
      "command": "npx",
      "args": [
        "tsx",
        "/PATH/TO/FOLDER/dixa-mcp-server/src/tools/index.ts"
      ],
      "env": {
        "DIXA_API_KEY": "YOUR_API_KEY_TO_DIXA"
      }
    }
  }
}
Note: Your key is sensitive information, do not share it with anyone.

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