MCP Rag Llm
rating : 2 points
downloads : 7.0K
What is the Intelligent Conversation Routing System?
This is an intelligent conversation processing system, like a smart receptionist. When a user asks a question, the system first analyzes the type of the question (such as a technical question, sales consultation, or other types), and then automatically selects the most appropriate professional module to generate a response. The system uses a multi - layer architecture design to ensure accurate and professional responses.How to Use the Intelligent Conversation Routing System?
It's very simple to use: 1) Start the system service; 2) Send user questions through the interface; 3) The system automatically analyzes the question type and invokes the corresponding module; 4) Return a professional and accurate response. The entire process is fully automated without manual intervention.Applicable Scenarios
This system is particularly suitable for scenarios that need to handle various types of consultations: enterprise customer service centers (handling product consultations, technical support, complaints, etc.), online education platforms (answering learning questions, course consultations), e - commerce platforms (product consultations, after - sales services), enterprise internal knowledge Q&A systems, etc.Main Features
Intelligent Intent Recognition
Automatically analyze the type and intent of user questions, and accurately determine which professional module should handle them.
Multi - Model Support
Supports multiple large language models such as OpenAI, Anthropic, Gemini, and Ollama, and can be flexibly switched according to requirements.
Modular Professional Responses
Configure specialized knowledge bases and response templates for different fields (technology, sales, customer service, etc.) to ensure the professionalism of responses.
Knowledge Retrieval Enhancement
Integrates RAG (Retrieval - Augmented Generation) technology, which can retrieve relevant information from the knowledge base to provide more accurate responses.
Scalable Architecture
Adopts a layered architecture design, with each module independent, making it convenient to add new professional fields or functional modules.
Configuration Management
All prompts and system configurations are managed through YAML files, and the system behavior can be adjusted without modifying the code.
Advantages
Intelligent routing: Automatically identify question types without manual assignment.
Professional responses: Use specialized knowledge bases in different fields for more accurate responses.
Flexible configuration: Supports multiple AI models and can be selected according to requirements.
Easy to expand: Modular design makes it convenient to add new functional modules.
Simple maintenance: Configuration is separated from code, and system behavior can be adjusted without programming.
Limitations
Depends on external AI services: Needs to connect to the corresponding AI model API.
Knowledge base needs maintenance: The knowledge bases of each professional module need to be updated regularly.
Initial configuration is complex: Corresponding prompts and knowledge bases need to be configured for each professional field.
Limited handling of vague questions: If the user's question intent is unclear, routing errors may occur.
How to Use
Environment Preparation
Install Python 3.8+ and project dependency packages, and configure API keys and model settings.
System Configuration
Configure the API keys of AI models in config/settings.py and configure the prompts of each module in the prompts directory.
Knowledge Base Preparation
Prepare relevant knowledge documents for each professional module and use infrastructure/database.py to establish a vector knowledge base.
Start the System
Run the main program to start the conversation routing system.
Use the System
Send user questions through the API interface or direct call to get professional responses after intelligent routing.
Usage Examples
Technical Problem Consultation
When a user encounters a technical problem, the system automatically identifies it as a technical question, invokes the technical expert module, and provides solutions based on the technical knowledge base.
Product Purchase Consultation
When a user consults product information, the system identifies it as a sales consultation, invokes the sales expert module, and provides product details, prices, and purchase suggestions.
Usage Tutorial Query
When a user needs operation guidance, the system identifies it as a tutorial - type question and retrieves relevant operation steps from the knowledge base.
Frequently Asked Questions
Does this system need to be used online?
How to add a new professional field module?
Which AI models does the system support?
How to update the knowledge base?
What is the system response speed?
How to improve the routing accuracy?
Related Resources
Project Code Repository
Complete project source code and documentation
Configuration Guide Document
Detailed system configuration and parameter description
API Usage Examples
API call examples in various programming languages
Video Tutorial
Complete video tutorial from installation to deployment
Community Forum
User communication, question answering, and experience sharing

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