Rt MCP
An AI - based Request Tracker control server that provides functions for querying work - order status and creating work - orders.
2 points
8.0K

What is Request Tracker MCP Server?

This is a management server for Request Tracker (work - order system) controlled by an AI assistant, allowing you to query and create work - orders in natural language.

How to use Request Tracker MCP Server?

You can query the status of work - orders or create new ones through simple natural language instructions without memorizing complex commands.

Applicable scenarios

Suitable for non - technical personnel who need to quickly query work - order status or create simple work - orders.

Main features

Work - order status query
Query the current status by work - order ID
Work - order creation
Create new work - orders with natural language instructions
Advantages
No need to memorize complex commands, interact in natural language
Simplify the threshold for non - technical personnel to use the work - order system
Quickly complete common work - order operations
Limitations
Currently only supports basic work - order operations
Depends on the accuracy of AI's understanding of natural language
Requires pre - configured Request Tracker environment

How to use

Environment configuration
Copy the env.example file to.env and configure the necessary parameters
Start the service
Run the MCP server program
Send instructions
Send natural language instructions through the client

Usage examples

Query work - order status
Quickly understand the current processing progress of the work - order
Create a simple work - order
Create a work - order without filling out complex forms

Frequently Asked Questions

Do I need to install Request Tracker?
What work - order operations are supported?
How to report problems or suggestions?

Related resources

Request Tracker official website
Official documentation and downloads
GitHub repository
Project source code

Installation

Copy the following command to your Client for configuration
Note: Your key is sensitive information, do not share it with anyone.

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