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Genesys Cloud MCP Server

Genesys Cloud's MCP Server, a model context protocol service for the platform API.
2 points
11

What is the Genesys Cloud MCP Server?

The Genesys Cloud MCP Server is a dedicated service that connects to the Genesys Cloud platform API through the Model Context Protocol. It allows users to perform operations such as searching for queues in the Genesys Cloud environment.

How to use the Genesys Cloud MCP Server?

After installing the required dependencies, you can start the server with a simple npm command. It provides API endpoints for performing various operations.

Use Cases

This server is particularly suitable for administrators and developers who need to integrate Genesys Cloud queue information into their applications or workflows.

Key Features

Queue SearchSearch for and retrieve queue information in Genesys Cloud using the routing API.

Advantages and Disadvantages

Advantages
Provides convenient access to Genesys Cloud queue information
Simple setup and configuration
Uses standard Genesys Cloud API
Limitations
Currently limited to queue search functionality
Requires specific Genesys Cloud permissions
May require additional configuration for integration

How to Use

Install Node.js
Install Dependencies
Run the Server

Usage Examples

Frequently Asked Questions

How to install the Genesys Cloud MCP Server?
Which API methods are supported?

Resources

Learn detailed information about the Genesys Cloud platform and API documentation.
View example implementations and related code for the MCP server.
Installation
Copy the following command to your Client for configuration
Note: Your key is sensitive information, do not share it with anyone.
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